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What Is A Payment Link & How Do You Use One? 7 Best Pay-By-Link Options For Small Business

Payment links are a cost-effective add-on service that many payment processors now offer so that small businesses and freelancers can easily invoice clients.

    Chris Motola
  • UPDATED

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Pay by link

Novel payment methods seem to be arriving at a faster and faster pace. One you may have heard of recently is called a payment link, a way to bill your customers through their mobile devices (or email, if you or they are feeling retro).

Below, we’ll take a detailed look at what pay links are, where you can get them, and the types of businesses most likely to find them useful.

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CompanyBest ForNext StepsBest For
Stripe Payments

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  • Best For eCommerce businesses
  • No monthly fee
  • Best For eCommerce businesses
  • No monthly fee

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PayPal

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  • Best integrated payment link system
  • No monthly fee for basic account
  • Best integrated payment link system
  • No monthly fee for basic account

Visit Site

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Square

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  • Best for new businesses
  • No monthly fee for basic accounts
  • Best for new businesses
  • No monthly fee for basic accounts

Visit Site

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Venmo

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  • Best for minimal fees
  • No monthly fee
  • Best for minimal fees
  • No monthly fee

Visit Site

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Wave

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  • Best for independent contractors
  • No monthly fee for basic account
  • Best for independent contractors
  • No monthly fee for basic account

Visit Site

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PaymentCloud

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  • Best for high-risk business
  • Variable monthly fee
  • Best for high-risk business
  • Variable monthly fee

Visit Site

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Helcim

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  • Best for growing businesses
  • No monthly fee
  • Best for growing businesses
  • No monthly fee

Visit Site

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Read more below to learn why we chose these options.

What Is A Payment Link?

A payment link is a way to directly invoice a customer by sending them a URL or QR code that initiates an online transaction process.

In other words, payment links are links that are used in place of traditional POS or online shopping cart transactions. In most cases, they’ll be sent via an SMS text or email, but they can theoretically be used anywhere you can drop a link, including websites and messaging apps.

While just about any business could use a pay-by-link service, the payment method will have more utility for some businesses than others. Generally speaking, payment links are a better way to accept credit card payments for businesses that invoice customers rather than “ring them up at the register.”

What kinds of businesses might benefit from pay-by-link services?

  • Freelancers
  • Medical services
  • Professional services
  • B2B businesses
  • Low-frequency retail
  • Plumbers
  • Electricians
  • Cleaning services

Many longstanding payment processors have begun offering payment links as a complementary or add-on feature. Here are some of the top payment processors that are equipped for pay-by-link transactions, including Stripe, PayPal, Square, and more.

1. Stripe: Best For eCommerce Businesses

Stripe Payments


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Pros

  • Feature-rich platform
  • Excellent developer resources
  • Extensive integrations
  • Strong international reach

Cons

  • Account stability issues
  • Not suitable for high risk merchants
  • Surcharge on payment links

Why We Chose Stripe

Stripe prides itself on staying on the cutting edge of the payments industry, rapidly introducing and adopting features as technology shapes consumer behavior. Payment links not only fall into Stripe’s wheelhouse, but they’re a great eCommerce option for businesses that don’t want to invest in website infrastructure.

Stripe Features

Stripe’s features focus heavily on eCommerce, international sales, and API functionality, but the company’s recently been improving its in-person processing options with Stripe Terminal and Tap-To-Pay for Android and iPhone. Additional features include:

  • Stripe Payments integrated payments platform
  • Stripe Virtual Terminal
  • Stripe Radar anti-fraud protection
  • Stripe Terminal API and card readers for card-present transactions
  • ACH processing included with every account
  • Extensive library of APIs and developer tools
  • Broad support for international payments and local payment methods
  • Many ancillary services for establishing and running your business

Stripe Pricing

  • No monthly fees for basic account
  • 2.9% + $0.30 per card-not-present transaction
    • Payment links add 0.4% to transaction total (capped at $2)

Read our full breakdown of Stripe’s pricing for more info.

Where Stripe Really Shines For Payment Links

At the end of the payment links are really a form of digital invoicing, and invoicing is something Stripe has long excelled at. Moreover, payment links happen to be one of the easiest Stripe features for the average merchant or contractor to use. You won’t need any programming skills to implement payment links; it can all be done from your Stripe dashboard.

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PayPal


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Pros

  • Huge platform with many features
  • Can process PayPal wallet transactions
  • Good for low-volume merchants
  • Extensive integrations

Cons

  • Can be more expensive that competitors
  • Account stability issues

Why We Chose PayPal

PayPal is one of the biggest names in eCommerce, known for its massive infrastructure, proprietary digital wallet, and innovative services. So it should be no surprise that PayPal offers payment links.

While we don’t like the recent PayPal price hikes, its accessibility and market reach still make it a strong choice for payment links.

PayPal Features

PayPal supports payment links through its PayPal.Me feature, which has both business and personal versions. Additionally, PayPal’s Venmo brand can be used for invoicing. Additional features include:

  • PayPal integrated payments platform
  • Payment buttons and hosted checkout pages
  • Virtual terminal
  • Recurring billing

PayPal Pricing

PayPal’s payment link fees can vary depending on your account. PayPal’s pricing model has become rather complicated, so you’ll want to check out our PayPal pricing guide to get a sense of what you’ll pay.

Where PayPal Really Shines For Payment Links

PayPal was one of the first processors to offer payment link functionality and features one of the most user-friendly implements of it via PayPal.Me. You’ll get your own user tag through which customers can pay you, and you can invoice them directly through the PayPal.Me interface.

Just remember you can’t use a personal account for business transactions, so make sure you sign up for the business version. You’ll also need to be careful where you post your link, as PayPal has guidelines about what kind of content it can be associated with.

Get Started With PayPal

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3. Square: Best For New Businesses

Square


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Get a free card swiper from Square at no cost when you create a free account. Claim your card reader.

Pros

  • Feature-rich platform
  • Easy to use
  • Affordable hardware
  • No monthly fee for basic account

Cons

  • Account stability issues
  • Surcharge on payment links

Why We Chose Square

When you’re talking about broad functionality with minimal overhead, you’ll inevitably find Square on your short list. Square’s reputation is built on in-person payments, but it also offers a robust suite of eCommerce payment features including payment links.

Square Features

Square offers one of the most generous feature packages one can get without a monthly fee (and even more if you do pay one). In addition to payment links, this includes:

  • Credit and debit card processing
  • Mobile card reader (magstripe-only) included with an account\
  • EMV and NFC-capable card readers are available
  • Square Register POS system available
  • ACH processing included with every account
  • Square Online Store for eCommerce businesses
  • Analytics and reporting available through Square Dashboard
  • Create milestone-based payment schedules (Invoice Plus)
  • Send batch invoices (Invoice Plus)
  • Custom invoices (Invoice Plus)

Square Pricing

  • No setup or application fees
  • $0/month Square free account; $20/month for invoice Plus plan
  • 3.3% + $0.30 per invoice paid online
  • 2.9% + $0.30 per invoice paid online (invoice Plus plan)

Where Square Really Shines For Payment Links

Square’s invoicing system is a simple and versatile way to use payment links without any fancy equipment or monthly plans, and you’ll have access to Square’s expansive omnichannel sales tools. There is a surcharge for payment links, but you’re sending a lot of them you sign up for the Invoice Plus plan to eliminate it in exchange for a monthly.

More interesting, perhaps, is Square Messages. Accessible from your Square dashboard, Square Messages functions as a single channel you can use to communicate with your customers as well as create and send payment links.

Get Started With Square

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4. Venmo: Best For Minimal Fees

Venmo


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Pros

  • Low fees for in-app transactions
  • Convenient for low-volume merchants and contractors
  • Integrated social media provides marketing opportunities

Cons

  • The social element may not appeal to some customers
  • Transaction and transfer limitations

Why We Chose Venmo

Venmo is better known for P2P transactions, but the PayPal-owned service can be used for sales if you sign up for a business account. With its focus on QR-code scanning and payment solicitation, Venmo is a ready-made mobile platform for payment links.

Venmo Features

Venmo is a lightweight app but manages to do quite a bit. Features include :

  • Sending and receiving payments
  • Personal QR codes
  • Direct deposit
  • Venmo debit card
  • Venmo credit card
  • Social feeds
  • Buy and sell cryptocurrency

Venmo Pricing

  • No maintenance fees
  • 1.9% + $0.10 per transaction made using Venmo app or a QR code
  • 3.49% + $0.49 for purchases made online or using Braintree gateway or PayPal Checkout

Where Venmo Really Shines For Payment Links

Venmo is technically a PayPal service, so why are we giving it a separate entry?

Venmo takes a different approach to payment links than, say, PayPal.Me. As a “social” payments platform, Venmo is designed to encourage interaction between payers and payees. Engagement isn’t limited to personal usage; merchants can create business profiles that will appear in customers’ feeds when they choose to share what they’ve purchased from you. So, ideally, you’re getting a payment method and an advertising platform all in one.

Get Started With Venmo

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5. Wave: Best For Independent Contractors

Wave


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Pros

  • Useful suite of freelancing tools
  • No monthly fee for basic account
  • Attractive invoice templates
  • Easy to use

Cons

  • Limited mobile apps
  • Unsuited for larger businesses

Why We Chose Wave

Wave is a convenient accounting tool for contractors, so the ability to take payments through it can save freelancers a lot of hassle. And since contractors rely heavily on invoices, payment links are a natural fit for this niche.

Wave Features

Wave offers a lot of useful functionality for freelancers, though some features are paywalled:

  • Credit card processing
  • ACH processing
  • Unlimited invoicing
  • Unlimited estimates
  • Contact management
  • Expense tracking
  • Accounts payable
  • Inventory
  • Reports
  • Payroll (premium)
  • Bookkeeping (premium)
  • Tax services (premium)
  • Coaching (premium)

Wave Pricing

  • No monthly fee for basic account
  • 2.9% + $0.30 per Visa, Mastercard, or Discover transaction
  • 3.4% + $0.30 per American Express transaction
  • 1% per ACH transaction (min. $1)

Where Wave Really Shines For Payment Links

You’ll notice we mentioned freelancers on our list of businesses that can benefit from payment links. Wave clearly has come to a similar conclusion, as the company offers pay-by-link services through its Checkout feature. After you’ve created a Checkout page that contains your products and services, you can generate either a Checkout button or a hyperlink that you can drop into the appropriate site or messenger app. It’s a tight little package if you don’t want to keep all of your freelancing tools under one roof.

Get Started With Wave

Read our in-depth review

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6. PaymentCloud: Best For High-Risk Businesses

PaymentCloud


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Exclusive Promo: PaymentCloud will give you $200 if they can't beat your current rate. Get Your Quote

Pros

  • High-risk specialists
  • Specialized payment link service available
  • Few public complaints

Cons

  • No publicly disclosed pricing
  • Low-risk merchants can probably find a a better deal

Why We Chose PaymentCloud

PaymentCloud is one of the best payment processing solutions available to high-risk businesses. Additionally, PaymentCloud recently acquired independent contactless payment processor Paysley, and now has access to its text-to-pay infrastructure.

PaymentCloud Features

In addition to Paysley’s pay-by-text and QR code payment link processing, PaymentCloud offers:

  • Credit and debit card processing
  • Payment gateway access through Authorize.Net, NMI, or USAePay
  • ACH and echeck processing

PaymentCloud Pricing

  • $15/month (low-risk accounts)
  • Interchange + 0.05%-0.30% + $0.08-$0.10 per transaction (low-risk accounts)
  • Processing rates vary by acquiring bank/back-end processors (high-risk accounts)

Where PaymentCloud Really Shines For Payment Links

Paysley is a pay-as-you-go service that allows you to send payment requests to your customers over text or email. Paysley does not use an app or any dedicated hardware, nor do customers need to sign up for an account to make a payment. Instead, you’ll either send a payment link or generate a QR code that can be displayed online or on a device. Paysley can also support recurring bills starting at the Plus plan level. Customers can pay with cards, PayPal, and several additional options.

Get Started With PaymentCloud

Read our in-depth review

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7. Helcim: Best For Growing Businesses

Helcim


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Pros

  • No monthly fees
  • Interchange-pricing with every accounts
  • Excellent customer support

Cons

  • Does not accept high-risk businesses
  • Not suited for very low-volume businesses

Why We Chose Helcim

Helcim is one of the most cost-effective ways for small businesses to get a full merchant account. On top of that, Helcim offers a strong suite of services on its platform, which includes payment links at no additional charge.

Helcim Features

In addition to pay by text, Helcim offers:

  • Credit and debit card processing with a full merchant account
  • Affordable, versatile card reader
  • Good developer tools
  • Strong support for international sales

Helcim Pricing

  • No setup or application fees
    No monthly account fees
    Interchange + 0.5% + $0.25 on card-not-present transactions, including payment links (volume discounts available)

Where Helcim Really Shines For Payment Links

Helcim lets businesses generate and send payment links right from its virtual terminal, so you won’t need any special infrastructure to get started.

Get Started With Helcim

Read our in-depth review

Jump back to comparison chart

If payment links have so far piqued your interest, you may be curious about how to create and send one. While the exact process will differ somewhat between payment processors, they generally have a few steps in common.

1) Setup A Payment/Transaction Page

Depending on your payment processor, this part may be taken care of for you. In some cases, you’ll be offered a default payment page that you can make adjustments to. Regardless, this is where your link will ultimately send your customer when they click on it.

For the most part, this page will look like any other online checkout form that solicits payment information for processing.

2) Create The Link

This process may also vary depending on your payment processor. In most cases, you’ll be asked to designate specific products or services for links. You’ll then generate a link associated with that product.

3) Send The Link

There are a number of different ways you can get a payment link to the customer. It is, of course, possible to simply copy and paste the link into some form of digital correspondence that you then send to the customer. If you’re dealing with a higher volume of payment links, however, you may want to see how much of the process your payment service allows you to automate. If you retain your customer’s information, you may be able to send payment links to their preferred method of contact automatically.

Now that we’ve covered how payment links work and where you can get them, let’s sum up some of the main benefits of using them.

  1. You Can Place Them Almost Anywhere: You can place a payment link pretty much anywhere you could paste a typical URL. This makes them very versatile.
  2. They’re Easy To Setup & Deploy: Setting up payment links generally doesn’t require any technical knowledge. And if you know how to copy and paste a link, you already know how to deploy them.
  3. You Can Take Advantage Of The Medium: Want to send multiple invoices out in a mass text? Want to send a payment request with your email marketing campaign? Want to make a sale during a customer support chat? All possible with payment links.
  4. They’re Reasonably Secure: The payment link will send your customer to your payment gateway, so you’ll have all of the security features it normally offers.
  5. They Can Be Useful To Companies With Limited Resources: If you only offer one or two services and don’t have the resources or inclination to make an online shopping cart, payment links can allow you to still engage in eCommerce.
  6. Easy, Faster Invoicing: Businesses that had previously relied on billing by mail or enrolling clients in online systems can now easily send a bill with just a phone number or email address.
  7. They Are Convenient For Your Customers: Payment links make it easy for customers to make remote payments by taking them directly to your payment page.
  8. Your Invoices Are More Likely To Be Read: This is especially true if you send them by text. Studies have found that SMS text messages are opened somewhere around 98% of the time.
  9. Your Payment Processor May Already Offer Them: As is the case with most of the payment processors on the list above, payment links are often included in your service at no additional charge.

Are you ready to start using payment links? Here’s what to do next:

  • Investigate Whether They’ll Add Value: Are your current processes working well? Do you see a niche payment links can fill?
  • See If Your Payment Processor Offers Payment Links: Many payment processors offer payment links, some of them even at no additional cost.
  • Look For Add-On Services: If you’re happy with your current merchant services but your provider doesn’t offer payment links, you can investigate add-on services.

Are you looking for a cost-effective payment processor? Check out our options for the cheapest credit card processing companies.

  1. Stripe Payments:
    • Best For eCommerce businesses
    • No monthly fee
  2. PayPal:
    • Best integrated payment link system
    • No monthly fee for basic account
  3. Square:
    • Best for new businesses
    • No monthly fee for basic accounts
  4. Venmo:
    • Best for minimal fees
    • No monthly fee
  5. Wave:
    • Best for independent contractors
    • No monthly fee for basic account
  6. PaymentCloud:
    • Best for high-risk business
    • Variable monthly fee
  7. Helcim:
    • Best for growing businesses
    • No monthly fee
Chris Motola

Chris Motola

Expert Analyst & Reviewer at Merchant Maverick
Chris has been writing about small business topics since 2003. In 2015, he joined Merchant Maverick, where he writes about business financing, payment processing, and demographic trends in entrepreneurship. Chris has been featured in Fox Business, ABC News, Yahoo Finance, GoBankingRates, Newsweek, BizJournals, and other publications. He has a Bachelor’s of Arts in English Writing Arts from SUNY Oswego, and a Masters of Science in Interactive Media from the University of Central Florida. He currently resides in the Hudson Valley region of New York.
Chris Motola
View Chris Motola's professional experience on LinkedIn.

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Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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